High volume maternity wards like Baolala Health Center in Kilifi witness multiple cases of birth asphyxia weekly, yet the quality of response is often inconsistent, or slow. When nurse-midwife John Kasira was called to attend a gasping newborn, he was able to quickly apply his skills from Jacaranda's MENTORS program to not only save its life, but critically use his success as a case study to train his colleagues on the appropriate, safe response to this emergency scenario.
Read MorePoor quality care continues to drive more than half of Kenya’s maternal deaths. Yet few formal channels exist for women to share their experiences at facilities. When Lilian signed up for PROMPTS she quickly found it not only a lifeline for advice, but a channel through which she could report on her experiences of care in facilities.
Read MoreLoise Nzilani Muthami, Head Nurse at Makueni County Referral Hospital, has mentored 40 providers within Jacaranda’s EmONC Mentorship Program. She focusing on clinical skills-building and training them to be better problem-solvers and communicators. She explains that frequent mentorship encourages nurses not to be complacent about what they know, and is instrumental in routinely identifying skills gaps.
Read More‘I’m so grateful to Jacaranda for sending these messages. Because of PROMPTS, I was able to recognize the pain I was feeling was not normal and I sought care at the hospital. I don’t know what might have happened to me and the baby otherwise.’
Read MoreCatherine leads Murang’a County’s reproductive health services and was instrumental in helping Jacaranda introduce its EmONC Mentorship program in the county. "As we speak 80% of the deliveries in Murang’a are happening in health facilities because mothers have confidence in the providers."
Read MoreChristine Nowerukoi works as a nurse in the Lanet Health Center in Nakuru East. When her facility started receiving weekly feedback from PROMPTS, she noted an immediate change in the way things were run in the facility. ‘When we receive negative reports of staff rudeness, for example, we sit down to discuss it as a team, and make sure it’s rectified’.
Read MoreAt the heart of PROMPTS is a dynamic clinical helpdesk team, responsible for answering up to 3,000 questions a day from mums. Questions are flagged via machine learning to the helpdesk who, within an hour, are able to talk directly with the mum, and refer her to urgent care if needed.
Read More‘Being in the business of saving lives has been a privilege for me. However, until I became the recipient of our messages, I did not really know how important this work is changing, and saving, lives. I am so proud to be part of this great team at Jacaranda’.
Read MoreA nurse at Akala Health Centre, Stephen Opiyo’s work centers around bringing new life into the world. At the height of COVID-19 last year, Stephen enrolled in DELTA, Jacaranda’s virtual learning assistant, equipping providers with skills in emergency care.
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